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Heritage Brand Dealer Agreement
1. Current Dealer Status and Presentation of product. Heritage Brand products presented online or in print must show the most current product images, available upon request. Images must be presented professionally, clear and non pixelated. Must be sold at dealers own brick and mortar physical store location (includes mobile retailers) or on dealers own managed and controlled website. Dealer websites must be presented professionally and regularly updated with new and current product lines and pricing. All Heritage Brand products must be identified with the Heritage Brand name and the current product name and description such as; Heritage Brand followed by the product name and the short description. This information can be found on your dealer login pages.
2. Third Party Reselling is strictly prohibited. Dealers may not resell to a third party distributor or act as a distributor for a third party at any time such as eBay, Etsy etc. Unauthorized third party sales may result in Dealers immediate suspension and breach of this agreement and may result in a forfeiture of your current dealer status as a Heritage Brand Dealer.
3. Minimum Order Requirements. Heritage Brand has a minimum order requirement for all Inventory Dealers. For tack items including headstalls, breast collars and halters the minimum initial order requirement is $2,000. The minimum order requirement for the Cuffs or other items is 30 pcs. You must also maintain at least $6,000 in sales annually in order to remain an active Heritage Brand Dealer status. Drop Ship customers must maintain an annual sales quota of $6,000 in order to maintain an active Dealer status and a frequency rate of at least one purchase every 2 months.
4. Must maintain a Minimum Advertised Price (MAP). Heritage Brand requires that all items be advertised at the minimum advertised price or MAP unless otherwise prearranged and signed into agreement with an authorized Heritage Brand representative. Heritage Brand products must be advertised at MAP accept for authorized sales time periods as stated. During a promotional period Dealers may reduced prices up to 25% off, but only during authorized time periods or otherwise prearranged agreements in writing by an authorized Heritage Brand representative. Sales dates include a total of 4 weeks per calendar year and may not exceed more then two weeks in succession.
5. Payment and Terms. Heritage Brand requires prepayment for a minimum period of six (6) months due when the order is placed. If you are set up as a Drop Ship customer a credit card on file or prearranged pre payment is required for payment at time of shipment of each item. After the six month period you may apply for terms. For credit terms please complete our Credit Application.
6. Terms and Conditions All Drop Ship orders will be charged a $3.50 handling fee for domestic orders. Domestic Drop Ship orders ship UPS Ground unless otherwise prearranged with the retailer. International Drop Ship orders ship USPS Global Priority with a $5.50 handling fee for all International orders.
7. Prices are subject to change without notice.
8. All orders will be processed and shipped within 5 to 7 business days unless otherwise notified. Orders received after 2pm PST will be considered for processing the next business day. Standard UPS Ground shipping only within the United States with freight charges added to the invoice. Alaska, Hawaii, all other territories and Countries will be processed via USPS Global Priority in the same manner as above with an additional processing fee of $2.50.
9. Back Orders. Back orders will be processed as soon as the item becomes available for delivery. You will receive a notification within 1 to 3 business days if an item is back ordered and can cancel the order within 24 hours of notification of back order.
10. Returns. If a customer would like to make a return of an item that is faulty or damaged please process them as per your stores policy and contact us for a credit. Once the item is returned to us, as long as it is in brand new condition and unused we will process the credit. If the item has been used we will charge a 25% restocking fee and send the item back to you for your review so you may deal directly with your customer. All returns need to be made within 30 days of the original invoice from Heritage Brand.
11. All other returns. If your customer is dissatisfied with the product they may return it back to you or us for a full refund less shipping and handling fees. Returns must be made within 30 days from original invoice date. If the item has been used we will charge a 25% restocking fee and send the item back to you for your review so you may deal directly with your customer. Custom orders are not available at this time.
12. Other Terms. The terms specified herein are the only terms under which Heritage Brand will sell our products. We do not agree to terms and conditions stipulated on a buyer’s purchase order or similar documents unless and agreement is reached in writing and signed by an authorized representative of Heritage Brand.