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Throughout the years we've been blessed with many amazing customers. Below is just a sample of the letters and emails that we have collected.


"Thank you for everything. Here is a picture of my horse with her beautiful headstall."

Quebec, Canada


"Thank you so much for always having such wonderful customer service! I have purchased collars for all of my dogs from you and they look amazing and hold up really well to my tough working dogs.
Thanks again!"

Orland, CA

"Just writing to tell you how much my daughter loved the halter she received for 8th grade graduation (as you can tell by the pic!  Thank you for your great products and customer service - and for making her day special! I am sure this is just the first of many future purchases.......Thanks again"
Mount Vernon, WA

"Just wanted to share this picture of my daughter and her pony with the breast collar we got from you guys! She asked Santa for this piece for Christmas last year (because then she could get it for FREE) and was very excited when he delivered!
Thanks for coming through for the big guy! ;-)"
Woodville, WI

"I bought this beautiful breast collar in Reno at the Burns race. I have had MANY compliments on it and it has brought me good luck too. We won the second go of the Idaho Barrel Futurity, and 3rd in the average sporting our beautiful piece of Heritage brand tack. Thank you for a quality product  that is beautiful to boot!"
Orland, CA

Honestly the most stunning, breathtaking, classic custom tack makers ever!! I'll order all my pieces from you until you stop doing custom work. It's really nice to have such nice people in the industry that care so much about the customer.
Council Hill, OK

I just wanted to let you know INCREDIBLY BEAUTIFUL my new tack set is. I knew it would be amazing, but the pictures did it absolutely no justice and I am shocked at just how gorgeous it is. I am in LOVE with it and I am telling EVERYONE.
Devils Lake, ND

I got my package, and I make you my compliments, it's all really amazing, quality, really all very nice...thank you again for everything.
Rome, Italy

It was at the post office today!! OMG it's stunning! We are sooo pleased. Thank You for doing such fabulous work and for the great service.
Nova Scotia, Canada

I just wanted to thank you for all the help and advice you have given me through my whole heritage experience! I received my tack set not too long ago and I absolutely love it! It looks great on Kiegen and I could not have asked for better quality. Well worth every penny. I appreciate you taking the time to answer all my questions and helping me design what we thought would look best on Kiegen. I’m addicted to Heritage Brand now! I saw two new tack sets on Facebook I’m eyeing ;). I guess once you go Heritage Brand you can’t go back! Hehe. Thanks again!
Fayette, OH

Got it today! Was absolutely worth the wait! Thank you so much! It's gorgeous!
Chehalis, WA

"...the best Headstall I (have) ever owned. I think u can see how happy u made (me and my horse). Thanks alot :D
Bremen, Germany

I received my tack set today!! Absolutely Love It!!! Great quality! 
Thank you so much!
Wahpeton, ND

Loving our Heritage headstall!! Thanks for the beautiful work!! 
Santa Rosa, CA

We absolutely love your products by the way! Our lab and pit bull are pretty rough and tumble and their Heritage Brand collars have held up 10x better than other collars we've had and still look amazing.
Coos Bay, OR

So I have to say...I absolutely adore Jessica and her blog....
Small Town, USA

It came!!!!! It's GORGEOUS!!!!!! Was totally worth the wait! Thank you so much!
Long Beach, IN

Just wanted to let you know I received the tack set I ordered at the NFR. It is beautiful! Can't wait to try it out. Thank you for the amazing job.

Greeley, CO

Just wanted to let u know I got the headstall in the mail and it's awesome!! Thank u again!
Alma, AR

Wow!!! I got the headstall (black croc/stars) and its amazing!! Thank you!
Tonganoxie, KS

I wanted to send a very sincere "THANK YOU" to you at Heritage Brand. The leather work was amazing and looked absolutely beautiful!!
Huntley, MT

I received my order and I want to say that is sooooo much more beautiful than the pictures! I am beyond excited about my new tack!
Kileen, TX

Just got my halter in the mail last night and it is even 
prettier in person! Thank you :)
Davie, FL

My daughter (ordered me) a "custom halter" from (another company),for my mothers day, after 4 months and a disagreement, I received not only the halter we did not order but the ugliest halter I have ever had made. During the problem with that individual my daughter found you, Heritage Brand and ordered herself a halter...IT IS BEAUTIFUL!!! I only wish we had ordered mine from you. And the time from ordering and receiving was exceptional. CAN NOT RECOMMEND YOU ENOUGH!
Yorkville, IL

The quality of the tack is just incredible and I get reminded at every show when I see our 2012 1D District Open Champion riding around with her beautiful tack set she chose over receiving a trophy saddle - I think that says volumes about how wonderful the tack is at
Green Ridge, MO

I just opened up my tack, oh my!!! It is to die for awesome!!! It's perfect!! Thank you so much!! It is exactly what I wanted!!! You do great quality work!
Lindsay, OK

Your awards were a huge hit, everyone loved them! We had a lot of contestants want to know where they came from to order from you guys so I really hope they do. I can guarantee we will be placing another big order next year.
Whitehall, MT

I love the tack set, thank you guys so much it is going to look amazing on my horse!!!!
Plymouth, IN

Thanks, got it and I love it, it is perfect. Thanks for all your hard work.
Rimbey, Canada

Just received my tack is absolutely beautiful...LOVE IT!!!! ...Thanks so much to all who were involved in the making of this stunning tack set.
Spokane, WA

 Thank you guys soo much for my tack set!!! I got it on Monday and it's absolutely gorgeous!!! It turned out even better than what I thought it was going to be. You guys did a spectacular job. Thanks again for my tack set, you did an amazing job!!! 
From a happy customer,
Trevor, WI

Just got my set yesterday and they're absolutely beautiful! I was so impressed with the great quality! I will definitely be recommending you guys.
Saskatoon, Canada

Just received my hand tooled and buck stitched Cell Phone (Boot) today. WOW - outstanding work. Thanks so much for making such truly amazing and top quality items.
Tomball, TX

I just got this set in the mail and it is UNBELIEVABLE!!! The quality is fantastic! The picture may be beautiful but it doesn't give this set justice! I HIGHLY recommend Heritage Brand... Absolutely hands down they are the best out there! Thank you SO much!!!!!!!! I absolutely love it!!!!
Watford City, ND

Hello!! I received my order and the concho, and wanted to say thanks again for all you do! You guys produce amazing tack, and in my opinion are the best of the best! I am proud to have my horses tacked out with Heritage Brand goodies!
Sterling, KS

Omg it's freaking amazing!!! Ur guys wrk blows me away!! Fabulous thank u!!! Love it!!
Hollister, CA

I just got my new tack set and I'm LOVING it. It's totally gorgeous and my pride and joy. You guys did a fabulous job. I was so happy that I told my friend she needs to get one too.
Lakeville, MN

I received my breast collar today. It is perfect. I absolutely love it and can't wait to try it on my horse. I really appreciate you guys working with me to make it right.
Cimarron, KS

Fabulous is an understatement!!!! It is gorgeous!!!! Thank you SO much!!! Im going to show it to everyone.....
Jay, OK

Thought you might get a chuckle......gave the tack to girls last night at practice. One girl said she wanted to just hang it on the wall and not use it, it was so pretty. Another said, she loved it so much she thought she would just sleep with it.
Sonia, NBHA
Mountain Home, AR

First, I just want to say thank you to Heritage Brand and (sales) for assisting my husband and father in making my recent birthday the best ever. I've been drooling over your tack for over a year and adding it to my birthday/Christmas list every time. They finally took the bait and I now have my treasured headstall and breast collar set! I understand that it was (sales) who made it all possible for me to receive it on my actual birthday and the card y'all included was really thoughtful! Thank you!
Carlsbad, NM